About Us

Our Heritage

With over twenty years of experience in Residential Property Management, we are able to apply a wealth of knowledge and expertise to the management of our properties. All of our staff attend regular professional development seminars and courses to keep our service up to date with industry standards.

Our Mission

To manage our clients’ properties with expertise and to support their communities with care and diplomacy at all times. We are always aware that your Property is not only your investment but also a home.

Our employees are committed to the principle of equality regardless of race, creed, colour, nationality, sex, or disability. We apply policies and procedures which are fair and consistent with the skills and abilities of our team. Our aim is to provide a high-quality, competitively priced, and comprehensive service, whatever the size of the property.

Testimonials

Lessee: Cork House - Orpington, Kent
"The help, time and efforts of the staff at PSP have been very much appreciated during a long, drawn-out episode of having to tolerate an obviously unsuitable tenant. The resultant CCTV installation, which although was extra expense for us all, has proved a valuable asset in providing security for the occupants and their properties at Cork House."

Mrs Hoare, Non-Resident Flat Owner: Cork House - Orpington, Kent
"My husband and I own a flat in Orpington managed by Property Services Plus, it is currently rented and as we live over 60 miles away I just wanted to say that I am so pleased we have Property Services Plus as our maintenance company. The staff are always available to take a call or answer an e-mail and are helpful and friendly. Recently, they organised all the trees on the site to be pruned and whilst I was on a visit to Kent, I went around to the flat to have a look and was very pleased with the pruning and the smartness of the communal grounds".

Anthony Tait, Director: Athill Court Freeholders Limited
"When PSPL took on the management contract for Athill Court, Sevenoaks they inherited the challenge of a poorly maintained block with a few troublesome residents and owners on leases of around 70 years. Under their management and with foresight they adopted a realistic, affordable budget, kept the owners informed and dealt with the issues. After instigating legal procedures disruptive tenants were replaced; a structured refurbishment of the building took place over an agreed period; new leases were issued, and a 'Freeholders' company formed giving the owners complete control of their investments and homes. Cavity wall insulation has hugely improved the energy efficiency of the building. Ongoing affordable maintenance being the key to their success. It is due to the efforts of Linda Reynolds and the PSPL team, that Athill Court is again a respectable, safe, and well-maintained block. On behalf of all owners, thank you for what you have achieved."

Qualifications and Insurance

All of our staff are specifically qualified for the tasks that they undertake, from Legal Secretaries to Estate Management Surveyors we pride ourselves on our professionalism and knowledge. We are aware that our industry is constantly changing and continued professional development is obligatory for our team. We hold Professional Indemnity Insurance giving our clients the peace of mind of an insured service. As required by law we are registered with a property redress scheme which is The Property Ombudsman. This provides our clients with an external body to which they can refer any complaint in relation to our dealings with them. If you would like to hear more about our requirements under The Property Ombudsman please contact our office via email helpdesk@propertyservicesplus.net, telephone 0208 851 4517 or via the 'Raise an Enquiry' form on the website.